Customer Care Center

Questions and issues can be send in at any time via e-mail or the online ConstruSteel Service Desk. In the ConstruSteel Online Service Desk all asked questions, reported issues and feature requests for development are stored and managed 24/7.

The Customer Care Center of ConstruSteel is the first line of support for all user questions and issues experienced by our clients. An experienced team of specialists is available by mail and phone every day during the following time slots:

8h30 AM – 12h30 PM (CET)
13h00 PM – 17h00 PM (CET)

TeamViewer for live support

Complete steel fabrication software

Be in control of all projects
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Minimize failure costs
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Prevent double data entry
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Get a grip on production and logistics
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Link processes with the 3D model
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Experiencing high level service using ConstruSteel

Each member of the ConstruSteel team is a passionate specialist in his or her field. Our collective experience and specialisms makes us unique and exceptional. Together, we make sure you’re working with the best and most complete software solution for steel fabrication in the world, while experiencing outstanding customer experience and high level of service.

Every day we work hard to optimize steel fabrication processes to achieve more efficiency and reduce failure costs for our clients. We provide our clients with different kinds of service.

ConstruSteel services

Customer Care

The Customer Care Center is the first line of support for our clients.
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Consultancy

The consultancy team is available for all our clients and prospects.
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Maintenance

ConstruSteel will be maintained continuously for best daily practice.
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User Events

ConstruSteel organizes several user events to inform users.
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Training

ConstruSteel provides customized training for your company on location.
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Contact our Customer Care Center